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Terms And Policies

Welcome to Spainhower Dental Care's website. By using our website, patient portal, AI chatbot, and related services, you agree to the following Terms and Policies. Please read these carefully before using our services. If you do not agree, please discontinue use of this website.

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Terms of Use

  • Our website is intended to provide information about our dental services, allow patients to communicate with us, book appointments, and make payments through the secure patient portal.

  • You agree to use this website and its features for lawful purposes only.

  • Any misuse of the website, including providing false information or attempting to breach security, is strictly prohibited.

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HIPAA Notice of Privacy Practices

This section explains how we protect your health information and your rights under the Health Insurance Portability and Accountability Act (HIPAA):

  • Your Health Information: We create and maintain records about your dental care. These records include personal details, diagnoses, treatment plans, and financial information.

  • How We Use Your Information: We may use and share your health information for purposes of treatment, payment, and healthcare operations.

  • Your Rights:

    • You have the right to access and receive a copy of your health records.

    • You have the right to request corrections to your records if you believe they are inaccurate.

    • You have the right to request restrictions on how we use and share your information.

    • You have the right to request confidential communications.

    • You have the right to file a complaint if you believe your privacy rights have been violated.

  • How We Protect Your Information: We comply with HIPAA security standards to ensure the confidentiality of your Protected Health Information (PHI).

  • Contact for HIPAA Questions: If you have questions about your privacy rights, please contact us at 801-775-8005

For a full description of your privacy rights and our obligations, please review our [Complete HIPAA Privacy Policy] or request a printed copy at our office.

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Privacy Policy

  • Any personal health information provided through our patient portal or contact forms will be kept confidential and used only for your care.

  • We do not sell or share your personal information with third parties except as required by law or for the purposes of providing your dental care.

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Patient Portal Use

  • Our patient portal is a secure platform for making payments, accessing treatment information, and communicating with our team.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • We are not responsible for any unauthorized access caused by the sharing or mismanagement of your login details.

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Payment Policy

  • All payments made through the patient portal are processed securely.

  • Refunds, if applicable, will be handled according to our office’s refund policy. Please contact us directly for inquiries.

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AI Chatbot Disclaimer

  • Our AI chatbot is designed to answer general questions about our services and policies.

  • The chatbot does not provide medical advice, diagnosis, or treatment recommendations. All dental concerns should be discussed with a licensed dental professional.

  • Information provided by the chatbot should not replace a professional consultation.

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Appointment Policy

  • Patients can request appointments through our website contact forms or by calling our office.

  • Submitting an appointment request does not guarantee availability. Our team will confirm your appointment via phone or email.

  • Missed or canceled appointments may be subject to our cancellation policy.

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Contact Policy

  • Communications via email, contact forms, and messaging may not be fully secure. Please avoid sharing sensitive health information through these channels.

  • For urgent dental needs, please call our office directly instead of using the contact form or chatbot.

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Changes to These Terms

We reserve the right to update or modify these Terms and Policies at any time. Changes will be posted on this page with an updated “Last Modified” date.

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Contact Information

If you have any questions about these Terms and Policies or your privacy rights, please contact us:
Spainhower Dental Care
Phone: 801-775-8005
Email: spainhowerdentalcare@yahoo.com
Address: 2112 N Hill Field Rd. Ste 2A, Layton, Ut. 84041

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